FAQ - Frequently Asked Questions
How do I buy a domain name from you?
The process is very simple. Most of our domain names are registered at Godaddy.com or NameSilo.com. If you have an account with those registrars (which you can create for free if you don’t have one), the domain transfer (also called a push) takes only a few minutes. As for payment, we send you an invoice that you can pay with PayPal or any major credit card.
I am thinking of buying a domain name you own, but I am not sure how much it will help my company?
Just send us an email or give us a call and we will provide you with more details on how the domain will benefit your company.
But I already have a domain name for my business. Why do I need another one?
The answer to this depends on many factors. Let’s talk about a few of them. Let’s say you own a company that builds or repairs elevators and the domain you own is New-York-Elevators.com or NewYorkElevatorsNow.com. You will benefit a great deal if you can acquire NewYorkElevators.com (which is a domain name we sold), because one of the features to value in a domain name is how easy it is for potential clients to say that name.
In other words, you should make it as easy as possible for internet surfers to find you. In the example provided, the dash (-) after each word is an obstacle. Almost no one who is looking for New York Elevators will go to their browser and type a dash after each word. The “now” on the second example is also an obstacle.
But even if you have a relatively decent looking domain, having and exact match name that describes exactly what you are selling or the service you are providing, increases your ability to attract clients, because such names leave no doubt about what your company does.
In addition, having more than one domain names directing visitors to your company, helps with the traffic or the flow of potential clients.
How do I know this is a safe transaction and that I will get my domain?
We have a large number of satisfied buyers who have acquired domains from us. You can see some of the domains we have sold recently on the Sold Domains page. As stated above, we transfer the domain to your Godaddy or NameSilo account within minutes. In some cases, we may also transfer the domain name before you make payment, provided you can make payment right after the transfer. This will depend on whether you are a business owner with a verifiable online presence.
When can I contact you?
You can contact us via email 24 hours a day, but our phone support is available Monday thru Friday during the hours of 9:00 AM to 9:00 PM (U.S. Eastern Time) and Saturday from 12:00 PM to 5:00 PM. However, feel free to call at any time and leave us a message.
Do I need any technical knowledge in order to accept the transfer of the domain name?
No. This is a very simple process and we provide you with provide you with simple instructions on how to do it. We can also guide you over the phone if needed.
My intention is to redirect the domain I buy to my current Website. Can you do that for me?
Yes. If you need guidance on redirection, this is something we do free of charge after you have purchased the domain. All it takes is a 5-minute phone support session and we provide you with step by step directions on how to redirect your domain.
How do you acquire the domain names you own?
In many cases, we acquire our domain names through auction on different marketplaces. We also identify valuable domain names that are about to expire and backorder them (order them in advance) to acquire them when they drop. We also purchase domain names from their owners and then resell them.
Can I get a discount on the price of the domain I am planning to buy?
If you purchase a domain from us within 24 hours of the first time you contact us, we will apply a 10% discount.
The domain name I am planning to buy costs more than what I can afford right now. Do you offer financing?
We do not do this at the moment, but we are exploring to partner with third party companies that offer the service. If you are interested in domain financing, let us know to see if this is something we should incorporate.
What if I have more questions?
Send us an email with your questions or concerns and we will courteously answer them in a timely manner via email or by phone.